Frequently Asked Questions

Is this a gambling site?
No. We do not accept bets. We do not place any bets on your behalf.

How are payments handled?
We use Stripe for payment processing. They accept most credit and debit cards, including Visa, MasterCard, American Express, and Discover.

Can I get a refund?
No refunds are available for any services or memberships offered on this site.

What personal information do you keep?
Please read our Privacy Policy for details.

How do I cancel my subscription?
After logging in, click on the account icon to get to your account page. Under the My Memberships section, you will see all your current memberships. Click Cancel next to the membership you want to cancel. Cancellation is immediate.

How do I get access to the Discord server?
After logging in, click on the account icon to get to your account page. Click on the Edit Profile link. Click on the green Connect to Discord button and follow the prompts to login to your Discord account. When prompted, click Authorize to connect to our server. Within a few minutes, our server should show up in your Discord client.

How do I get the notifications on my phone?
Login to your Discord app. Go to the channel for the sport you want notifications for, like NCAAF. Click on the Notification Settings bell icon at the top. Choose the All Messages option. Also, make sure your phone settings allow notifications from the Discord app.

Where does all the data come from?
For NCAA Football:

  • Some of the data is from our own calculations.
  • Scoreboard updates come from CollegeFootballData.com.
  • Some is sourced from CollegeFootballData.com and TeamRankings.com.
  • Some power ratings sourced from Sagarin.com and ESPN.com.

For NCAA Basketball:

  • Some of the data is from our own calculations.
  • Scoreboard updates come from ESPN.com.
  • Some is sourced from sports-reference.com and TeamRankings.com.
  • Some power ratings sourced from KenPom.com and EvanMiya.com.

For NCAA Baseball:

  • Some of the data is from our own calculations.
  • Scoreboard updates come from D1baseball.com, NCAA.com, and ESPN.com.
  • Some stats sourced from NCAA.com and D1baseball.com.
  • Lines provided by Draft Kings.

How often is the data updated?
For NCAA Football:

  • Scores updated every minute during games.
  • Betting lines are updated daily, and every 15 minutes during games.
  • Advanced box score data is available within 30 minutes of game finals. These box scores are re-created on Sunday or Monday, after ESPN has corrected some of the play-by-play data.
  • Team statistics are updated Sundays.
  • Power ratings are available throughout the week when published, usually Monday.

For NCAA Basketball:

  • Scores updated every minute during games.
  • Betting lines are updated daily, around 10am EST.
  • Box Scores are created the morning after the game.
  • Team statistics are updated daily.
  • Power ratings are available throughout the week when published.

For NCAA Baseball

  • Scores updated every 5 minutes during games.
  • Team statistics and pitcher statistics are updated daily.
  • Betting lines are updated every 15 minutes on day of game.
  • Box Scores are created the morning after the game.

Some live stats seem to be missing or wrong?
Not all games have play-by-play data available. Other games have delays in data syncing, noticeably with the clock and ball possession.

I think I have a gambling problem.
The National Council on Problem Gambling has a 24-hour helpline available. Call 1-800-GAMBLER or visit 1800gamblerchat.org to chat with a representative that can help you find local resources.

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